Privacy Policy
1. General Provisions
This Privacy Policy sets out the principles governing the collection, use, and protection of personal data by our website operating in the United Arab Emirates. The administration of the website is committed to ensuring compliance with applicable laws of the UAE, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE Data Law), and aligning its practices with international standards such as the General Data Protection Regulation (GDPR) where applicable. By using our website, users acknowledge that they have read, understood, and agreed to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect different categories of information to provide users with high-quality services. This includes personal data such as names, email addresses, phone numbers, and payment details voluntarily submitted by users through registration or subscription processes. We also collect technical information such as IP addresses, browser types, and device identifiers. Behavioral data, such as browsing history and usage preferences, may also be gathered to improve user experience. The information collected is limited to what is necessary for the proper functioning of our services and is not used for purposes unrelated to the services offered.
3. How We Use Information
The administration of the website uses collected information to deliver, maintain, and improve the services provided. Personal data is used for account creation, subscription management, billing, customer support, and to communicate service-related updates. Technical data helps to enhance website performance, ensure security, and prevent fraudulent activities. In certain cases, user data may be analyzed to provide personalized content, tailored recommendations, and targeted offers. All usage of information adheres strictly to applicable UAE laws and international privacy standards.
4. Data Protection and Retention Period
We implement strict technical and organizational measures to safeguard personal data against unauthorized access, loss, alteration, or disclosure. Data encryption, secure servers, and controlled access protocols are employed to maintain security. Personal data is retained only for as long as necessary to fulfill contractual obligations, comply with legal requirements, or achieve the purposes described in this policy. Once data is no longer needed, it is securely deleted or anonymized.
5. Transfer of Data to Third Parties
We do not sell or lease personal data to third parties. Data may be shared with third-party service providers only when necessary to deliver specific services, such as payment processing, technical support, or analytics. These third parties are bound by confidentiality and data protection obligations in accordance with UAE law and GDPR principles. Data may also be disclosed if required by law, regulatory authority, or court order within the jurisdiction of the UAE.
6. Use of Cookies
Our website uses cookies to enhance user experience, improve navigation, and analyze website performance. Cookies are small text files stored on users’ devices that help remember user preferences and provide tailored services. Users may manage cookie preferences through their browser settings. For more details, users are encouraged to consult the Cookie Policy available on the website.
7. User Rights
Users have the right to access, correct, update, or request the deletion of their personal data. Under applicable UAE Data Law and GDPR, users may also request the restriction of processing, object to processing, or request data portability. All requests should be submitted through the contact form provided on the website. The administration undertakes to address such requests in a timely and lawful manner.
8. Changes to the Policy
The administration reserves the right to amend this Privacy Policy at any time. Changes will be published on the website with updated revision dates. Users are encouraged to review the policy periodically to stay informed about how their data is handled. Continued use of the website after any changes constitutes acceptance of the updated terms.
9. User Consent
By using our website and services, users consent to the collection, processing, and use of their personal data in accordance with this Privacy Policy. Consent may be withdrawn at any time by contacting the administration, subject to legal and contractual obligations that may require certain data to be retained.
🏢 NetConnect
📍 Al Shafar Tower 1, Tecom, Barsha Heights, Dubai, UAE
📞 +971 4 069 2873
📧 team@netconnect.com